Privacy Policy
Last updated: December 2025
1. Introduction
Fencible ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and postcode when you submit a contact form or request a quote.
- Service Information: Details about the services you're interested in and your project requirements.
- Usage Data: Information about how you use our website, including pages visited, time spent, and referring websites.
- Device Information: Browser type, device type, and IP address for analytics purposes.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide quotes
- Deliver the landscaping services you request
- Communicate with you about your project
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, though this may affect some functionality.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.